santander sustainability report

13fi4 SUSTAINABILITY REPORT MAIN FIGURES 4 Main figures Financial indicators Balance sheet and income statement (€ million) 2014 2013* Customer lending (net) 734,711 684,690 Cus At Santander, we are driven by our purpose: to help people and businesses prosper. Stock exchange announcements. CSR reports; Taxation strategy; Modern slavery statement ; Santander (UK) Group Pension Scheme; About Santander UK. Viewer; Transcript; 2014 SUSTAINABILITY REPORT 1. Reports and opinions on the consolidated business 228. Responsible Banking Agenda. See the evolution of Santander's results in sustainability and the indicators that monitor our economic, social and environmental performance. Santander Brasil has made a commitment to support the UN campaign for equal rights and fair treatment for LGBTI people. Establishes the guidelines and required standards to embed a healthy culture throughout the Santander Group. Earnings Results Dividend History Credit Ratings. Our Sustainability strategy reflects this ambition to be a more responsible bank. Comment. $0. FIND OUT MORE... Inclusive and sustainable growth. Reports . The Executive Committee is also regularly provided with reports on the progress made regarding sustainability. We are committed to the pledge that Brazil made in the Paris Agreement: to reach a target for renewable energy of 45 % by 2030. Annual Report 2019 (English version) 15.6 MB. Our aim is to be the best open financial services platform by acting responsibly and earning the lasting loyalty of our people, customers, shareholders and communities. We develop our activity in a rapidly changing world, which creates new challenges and opportunities. Acessar . CHAPTER NAME SUB-CHAPTER We want to help people and businesses … Corporate Profile History Strategy Business Sustainability. In 2018, the area began to report directly to the Vice Presidency of Finance, Strategy and Quality. Some noteworthy examples include its Social Responsibility Report 2003, published in Spanish and English, as well as in Portuguese and Brazilian. Additional disclosures for specialist topics such as Modern Slavery Statement and Gender Pay Gap report can be found on our website. Our Sustainability Model evolved into our Responsible Banking Model to help integrate our virtuous circle and the challenges of the Responsible Banking Agenda, allowing us to achieve our mission. Personal and Fair. It also approves the sustainability report. Sustainability Santander Asset Management. 2007/10/31 Time period. Banco Santander has created a quality mark that will help companies with up revenue of up to €50 million to demonstrate their sustainability status to their customers and suppliers, either public or private; and to structure, understand and improve the information and the level of implementation of sustainability areas that may be required in certain public tenders. The Risk Supervision, Regulation and Compliance committee oversees the corporate social responsibility policy, making sure it is followed and is aimed at creating value for the Bank. Santander Totta, SGPS – Annual Report 2018 1 Proposal Santander Totta, SGPS . 2 Annual Report 2018 Market environment Financial system Financial results Risk management 48 52 54 70 Santander Chile today Awards Letter from the President of the board of directors and Country Head Letter from Chief Executive Officer Board of Directors Administration … Annual Report Fixed-Income Corporate Events ... Santander’s purpose is to help people and businesses prosper. Bor 14 years we have been boosting the renewable energy sector in the country. Unlocking the possibility of a better world. We’ve changed the way we report Environmental, Social and Governance (ESG) matters, in order to better respond to our stakeholder needs. Sustainable Governance. Sustainability Council 4 Economic Value 5 Awards and Recognition 6 About This Report 7 Sustainable Development Goals 8 ESG Scorecard 11 Engaging Our Stakeholders 12 Materiality 14 Managing Our Business 28 Advancing Responsible Banking & Investing 40 Inspiring Our People 50 Building Sustainable Communities 60 Appendix: Human Rights 62 Appendix: Climate Change 64 TCFD Index 66 GRI Index … It includes our purpose, our aim, and how we do business. Throughout the year, advances were implemented such as increased autonomy and demands resolution at the time of customer service, and an average time reduction to resolve the complaints, achieving 3.7 business days in December / 2018 (maximum time is 10 days). Annual Report 2019 (Spanish version) 9 MB. This report was approved by the Board of Directors on April 21, 2020. These policies are approved by the Group’s board of directors, indicating the date of the last update. 2. Santander UK plc – 2019 Annual Report. Santander UK plc - 2019 Annual Report (6.40 MB) Santander … This commitment includes the implementation of the Standards of Business Conduct, designed to reinforce a culture of diversity and to reduce discrimination in the workplace. Principles covered. Sustainability; Customers; Employees; Communities; Suppliers; CSR; CSR reports; Taxation strategy; Modern slavery statement; Santander (UK) Group Pension Scheme; About Santander UK . Santander UK plc – 2019 Annual Report. The Sustainability strategy reflects Santander’s ambition to be a responsible bank and to further integrate social and environmental considerations into business decisions. 3 ANNUAL REPORT 2340 7 ANNUAL REPORT 2016 6 114 Banco Santander worldwide 122 About this report 8 9 124 Glossary 128 General information 136 Financial statements 140 GRI indicators. Banco Santander S/A (Brasil) Published. Our values should be evident in everything we do, from the everyday decisions we take to our long-term plans and goals. Nathan Bostock Chief Executive Officer, Santander UK. Santander Totta, SGPS, SA Rua do Ouro, 88 – 1100-063 Lisbon Share apital: €1,972,962,079.58 Registered at the Lisbon Registry of Companies under number single registration and VAT number 507 096 851 LEI: 5493005RLLC1P7VSVC58. We recently embarked on an exciting journey to further embed our purpose to help people and business prosper in every business decision. Year . By-laws, Code and Policies Corporate Governance and NYSE Recommendations Ownership Structure Management Board Minutes and Shareholders Meetings. The Santander Bank Polska Group’s approach to responsible business and sustainable development is complemented by the Principles for Responsible Banking (PRB) adopted by the bank. Sustainability at Santander Chile Risk management Compliance Financial results 26 36 42 44 47 50 52 58 66 72 2017 Annual Report Santander Chile today Awards 2017 Letter from the Chairman of the Board Letter from the CEO and Country Head Board of Directors Administration 04 06 10 14 20 24 This annual report is also available online at www.santander.cl 1 2 3. In 2016 Santander set up a whistle-blowing channel for suppliers, through which any supplier that provides services to Banco Santander, S.A. or any of its subsidiaries in Spain is able to report inappropriate conduct by Group employees in the framework of the contractual relationship between the supplier and Santander. The template is not intended to be prescriptive - it is merely illustrative and includes suggestions on what could be included under each heading. Annual Report Our Annual Report demonstrates, in an integrated way, how we create value in business and for our shareholders. 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